Get the Help You Need
Maintaining Salesforce requires technical knowledge that is difficult to maintain with your in-house staff, and finding experienced Salesforce Administrators with nonprofit expertise is a challenge. Fortafy provides a Virtual Administrator at an affordable price.
Virtual Team Member
Fortafy assigns a Salesforce Virtual Administrator to your account.
- Salesforce NPSP certified
- Nonprofit experience
- Technical expertise beyond Salesforce, and
- A dedicated resource.
Fortafy has plans that fit your specific needs and budget.
- A fraction of the cost for a full-time equivalent
- Six month, one year and multi-year options
- Paid annually or monthly
Fortafy provides technical services beyond Salesforce Administration.
- Salesforce Implementations
- CRM Migrations
- Custom Solutions
Your Virtual Team Member
Your certified administrator is an expert with both Salesforce and the Nonprofit Success Pack (NPSP) and they have a team of Fortafy admins and partners with which to collaborate. You’re not getting a single resource — you’re getting a team!
An Extension of Your Team
Fortafy’s administrators take a Product Owner attitude by learning about your organization and focusing on impact. Acting as an extension of your team, they help prioritize your needs, execute tasks, and address user issues/questions.
Local, U.S. based
All of our Virtual Salesforce Administrators are located in the United States. Fortafy leverages skilled Salesforce professionals with nonprofit experience. These people sometimes have full-time jobs and are seeking additional income, while some work full time for a portfolio of clients.
While all of our admins are Salesforce Certified, Fortafy also has experience with a variety of technologies including popular Content Management, Membership Management, Email Marketing, Volunteer Management System. See our list of technical expertise for more details.
Implementations & Migrations
For organizations that need to migrate from an existing CRM and/or are starting from scratch with NPSP, you need a partner now and in the future. It’s not enough to do a “Quick Start” implementation. Adopting a new system is an exercise that touches all parts of the organization and requires a long-term partner to help manage through change and evolve the system over time.
Third Party Integrations
The amazing benefit of Salesforce is that so many applications connect to it. We have worked with a number of fundraising, event, volunteer, membership and middleware applications to help our customers further maximize their investment in Salesforce. And we always consider data security in our solutions.
We have built custom applications for Volunteer Management, Membership Management and Customer Portals. Through our partnerships we can help develop a customer-facing solution that leverages a direct integration with Salesforce.