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Fortafy helps nonprofits maximize their investment in Salesforce

Virtual Salesforce Administration for Nonprofits

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Technical Expertise

Salesforce is a best-of-breed solution that requires technical expertise beyond Salesforce.

Technical Expertise

Fortafy admins aren’t just Salesforce certified; they are also experienced with the technologies you rely on most.

Data You Can Trust

People and processes change, leading to incomplete or untrustworthy data. A good admin will clean and nurture your data as you evolve.

Data You Can Trust

Fortafy can help you develop strategies for maintaining a healthy, trustworthy database.

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Continuity

Nonprofits are competing with every industry for technical talent. Hiring and retaining qualified database administrators is difficult and expensive.

Continuity

Fortafy maintains continuity for the life of your account at an affordable price.

Get the Help You Need

Maintaining Salesforce requires technical knowledge that is difficult to maintain with your in-house staff, and finding experienced Salesforce Administrators with nonprofit expertise is a challenge. Fortafy provides a Virtual Administrator at an affordable price.

Virtual Team Member

Fortafy assigns a Salesforce Virtual Administrator to your account.

  • Salesforce NPSP certified
  • Nonprofit experience
  • Technical expertise beyond Salesforce, and
  • A dedicated resource.

Affordable Plans

Fortafy has plans that fit your specific needs and budget.

  • A fraction of the cost for a full-time equivalent
  • Six month, one year and multi-year options
  • Paid annually or monthly

Optional Services

Fortafy provides technical services beyond Salesforce Administration.

  • Integrations
  • Salesforce Implementations
  • CRM Migrations
  • Custom Solutions

Your Virtual Team Member

Your certified administrator is an expert with both Salesforce and the Nonprofit Success Pack (NPSP) and they have a team of Fortafy admins and partners with which to collaborate. You’re not getting a single resource — you’re getting a team!

An Extension of Your Team

Fortafy’s administrators take a Product Owner attitude by learning about your organization and focusing on impact. Acting as an extension of your team, they help prioritize your needs, execute tasks, and address user issues/questions.

Local, U.S. based

All of our Virtual Salesforce Administrators are located in the United States. Fortafy leverages skilled Salesforce professionals with nonprofit experience. These people sometimes have full-time jobs and are seeking additional income, while some work full time for a portfolio of clients.

Technical Expertise

While all of our admins are Salesforce Certified, Fortafy also has experience with a variety of technologies including popular Content Management, Membership Management, Email Marketing, Volunteer Management System. See our list of technical expertise for more details.

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Additional Services

Implementations & Migrations

For organizations that need to migrate from an existing CRM and/or are starting from scratch with NPSP, you need a partner now and in the future. It’s not enough to do a “Quick Start” implementation. Adopting a new system is an exercise that touches all parts of the organization and requires a long-term partner to help manage through change and evolve the system over time.

Third Party Integrations

The amazing benefit of Salesforce is that so many applications connect to it. We have worked with a number of fundraising, event, volunteer, membership and middleware applications to help our customers further maximize their investment in Salesforce. And we always consider data security in our solutions.

Custom Solutions

We have built custom applications for Volunteer Management, Membership Management and Customer Portals. Through our partnerships we can help develop a customer-facing solution that leverages a direct integration with Salesforce.

What Clients are Saying About Fortafy

James Fidlon
We didn’t really have a dedicated CRM system and we had been growing and it had been becoming more and more difficult to accomplish the things we wanted to do as far as being able to segment our audience and basically track our constituents ...
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James Fidlon
We didn’t really have a dedicated CRM system and we had been growing and it had been becoming more and more difficult to accomplish the things we wanted to do as far as being able to segment our audience and basically track our constituents in a way that was efficient and productive. Sean helped us feel confident that he could help us through all of that.
Tamara Martin
We have been working with Fortafy over the past year to update our Salesforce database and transition to the Nonprofit Success Pack. Our previous version of Salesforce was designed as part of a pro-bono project, was heavily customized and had not been updated in many ...
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Tamara Martin
Operations Manager, Girls in the Game
We have been working with Fortafy over the past year to update our Salesforce database and transition to the Nonprofit Success Pack. Our previous version of Salesforce was designed as part of a pro-bono project, was heavily customized and had not been updated in many years. Not only did Fortafy help us migrate our data to the Nonprofit Success Pack, they also provided staff training and helped us automate several processes. Our staff is more well-versed in Salesforce best practices and can use the platform more efficiently than ever before. We could not have accomplished any of these tasks without the help of Sean and Victor from Fortafy.
Tamara Martin
Tamara Martin
Operations Manager, Girls in the Game
Frances Arias
Salesforce is the industry standard CRM. As a nonprofit that lives and breathes Salesforce to execute its mission, we are truly grateful for the support we receive from our Fortafy admins in ensuring we are using Salesforce to its fullest potential. The team at Fortafy ...
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Frances R. Arias
Salesforce is the industry standard CRM. As a nonprofit that lives and breathes Salesforce to execute its mission, we are truly grateful for the support we receive from our Fortafy admins in ensuring we are using Salesforce to its fullest potential. The team at Fortafy is comprised of truly experienced, knowledgeable, and dedicated employees. When we have ideas or are looking for guidance on how to approach a new method of using Salesforce, the team is diligent in researching the questions and providing us the best option(s). We truly appreciate Fortafy for their services and their support for our mission. It's been a wonderful experience working with them and we look forward to continuing our relationship with them. I can't recommend them highly enough!

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