Fortafy helps nonprofits maximize their investment in Salesforce

Virtual Salesforce Administration for Nonprofits

thinking brain icon

Technical Expertise

Salesforce is a best-of-breed solution that requires technical expertise beyond Salesforce.

Technical Expertise

Fortafy admins aren’t just Salesforce certified; they are also experienced with the technologies you rely on most.

Data You Can Trust

People and processes change, leading to incomplete or untrustworthy data. A good admin will clean and nurture your data as you evolve.

Data You Can Trust

Fortafy can help you develop strategies for maintaining a healthy, trustworthy database.

continuity icon

Continuity

Nonprofits are competing with every industry for technical talent. Hiring and retaining qualified database administrators is difficult and expensive.

Continuity

Fortafy maintains continuity for the life of your account at an affordable price.

Get the Help You Need

Maintaining Salesforce requires technical knowledge that is difficult to maintain with your in-house staff, and finding experienced Salesforce Administrators with nonprofit expertise is a challenge. Fortafy provides a Virtual Administrator at an affordable price.

Virtual Team Member

Fortafy assigns a Salesforce Virtual Administrator to your account.

  • Salesforce NPSP certified
  • Nonprofit experience
  • Technical expertise beyond Salesforce, and
  • A dedicated resource.

Affordable Plans

Fortafy has plans that fit your specific needs and budget.

  • A fraction of the cost for a full-time equivalent
  • Six month, one year and multi-year options
  • Paid annually or monthly

Optional Services

Fortafy provides technical services beyond Salesforce Administration.

  • Integrations
  • Salesforce Implementations
  • CRM Migrations
  • Custom Solutions
Get Started

Your Virtual Team Member

Your certified administrator is an expert with both Salesforce and the Nonprofit Success Pack (NPSP) and they have a team of Fortafy admins and partners with which to collaborate. You’re not getting a single resource — you’re getting a team!

An Extension of Your Team

Fortafy’s administrators take a Product Owner attitude by learning about your organization and focusing on impact. Acting as an extension of your team, they help prioritize your needs, execute tasks, and address user issues/questions.

Local, U.S. based

All of our Virtual Salesforce Administrators are located in the United States. Fortafy leverages skilled Salesforce professionals with nonprofit experience. These people sometimes have full-time jobs and are seeking additional income, while some work full time for a portfolio of clients.

Technical Expertise

While all of our admins are Salesforce Certified, Fortafy also has experience with a variety of technologies including popular Content Management, Membership Management, Email Marketing, Volunteer Management System. See our list of technical expertise for more details.

woman standing with arms crossed

Additional Services

Implementations & Migrations

For organizations that need to migrate from an existing CRM and/or are starting from scratch with NPSP, you need a partner now and in the future. It’s not enough to do a “Quick Start” implementation. Adopting a new system is an exercise that touches all parts of the organization and requires a long-term partner to help manage through change and evolve the system over time.

Third Party Integrations

The amazing benefit of Salesforce is that so many applications connect to it. We have worked with a number of fundraising, event, volunteer, membership and middleware applications to help our customers further maximize their investment in Salesforce. And we always consider data security in our solutions.

Custom Solutions

We have built custom applications for Volunteer Management, Membership Management and Customer Portals. Through our partnerships we can help develop a customer-facing solution that leverages a direct integration with Salesforce.

Learn More

What Clients are Saying About Fortafy

Nicole Genovese
The team at Fortafy feel like a true extension of the Impact Austin staff. They take the time to ask thoughtful questions about our business model and operations to ensure that we arrive at the best solutions for our organization. Our work with Fortafy has ...
Read More
Nicole Genovese
Impact Austin
★★★★★
The team at Fortafy feel like a true extension of the Impact Austin staff. They take the time to ask thoughtful questions about our business model and operations to ensure that we arrive at the best solutions for our organization. Our work with Fortafy has led to increased efficiencies in our Salesforce and related process and improved data capabilities for our fundraising and membership activities. I appreciate that they consider the technical debt that we’re taking on along the way to ensure solutions are sustainable. Also, training and documentation are always a part of the process, which is a critical step that can be missed by other consultants doing this kind of work. Technology projects are a big lift for nonprofit organizations that often have limited time and resources to commit to nonprogrammatic work. Working with Fortafy allows you to focus on your mission, knowing that you have technology experts in your corner that care as much about helping you succeed as your own staff and supporters. I leave our check ins with confidence that things will be executed as expected and on time – and doing it all with a sense of humor along the way!
Nicole Genovese
Nicole Genovese
Impact Austin
Tamara Martin
We have been working with Fortafy over the past year to update our Salesforce database and transition to the Nonprofit Success Pack. Our previous version of Salesforce was designed as part of a pro-bono project, was heavily customized and had not been updated in many ...
Read More
Tamara Martin
Operations Manager, Girls in the Game
☆☆☆☆☆
We have been working with Fortafy over the past year to update our Salesforce database and transition to the Nonprofit Success Pack. Our previous version of Salesforce was designed as part of a pro-bono project, was heavily customized and had not been updated in many years. Not only did Fortafy help us migrate our data to the Nonprofit Success Pack, they also provided staff training and helped us automate several processes. Our staff is more well-versed in Salesforce best practices and can use the platform more efficiently than ever before. We could not have accomplished any of these tasks without the help of Sean and Victor from Fortafy.
Tamara Martin
Tamara Martin
Operations Manager, Girls in the Game
Stephanie Welsh
“With the help of the team at Fortafy, we recently transitioned to SalesForce. What a relief to be able to offload the regular maintenance to the experts so that our team can focus on delivering programs instead of de-duping records! Additionally, there are always questions ...
Read More
Stephanie Welsh
Executive Director, RAFT Colorado
★★★★★
“With the help of the team at Fortafy, we recently transitioned to SalesForce. What a relief to be able to offload the regular maintenance to the experts so that our team can focus on delivering programs instead of de-duping records! Additionally, there are always questions that arise after any big transition.  Fortafy has continued to be timely and personable in their communications with us and always comes up with a workable solution. Your data is your livelihood – it’s great to know ours is in such good hands. Thanks Fortafy!”
Stephanie Welsh
Stephanie Welsh
Executive Director, RAFT Colorado

Trusted by