From complexity
to clarity.
We partner with nonprofits to deliver on the promises of Salesforce.
Trusted Partner
Nonprofits need a trusted partner who offers innovative strategies to help amplify their impact -- not generic technical support.
Trusted Partner
Fortafy boasts a remarkable renewal rate exceeding 90%, a testament to our combination of technical expertise and the role of a trusted partner, ensuring you have the support you need throughout your journey.
Expert Support
Nonprofits often struggle to make the most of complex platforms like Salesforce. This can hold them back from improving their operations or acheiving their mission.
Expert Support
At Fortafy, we are a collaborative team of experienced Salesforce nonprofit specialists, ensuring you have not just one point of support but a wealth of expertise at your disposal. And Fortafy helps maintain continuity to adapt with you and your evolving needs.
Scalable Solutions
Nonprofits are competing with every industry for technical talent and hiring and retaining qualified database administrators is difficult and expensive.
Scalable Solutions
Fortafy provides a comprehensive set of solutions to scale with your needs. Data management, Salesforce Administration, Implementations, Integrations and Data Analytics -- our team has the breadth of experience to keep up with your evolving needs.
Get the Help You Need
Maintaining Salesforce requires technical knowledge that is difficult to maintain with your in-house staff, and finding experienced Salesforce Administrators with nonprofit expertise is a challenge. Fortafy’s managed services provides an administrator at an affordable price.
Virtual Team Member
Fortafy assigns a Salesforce Administrator to your account.
- Salesforce certified
- Nonprofit experience
- Technical expertise beyond Salesforce
- A dedicated resource
Affordable Plans
Fortafy has plans that fit your specific needs and budget.
- A fraction of the cost for a full-time equivalent
- Six month, one year and multi-year options
- Paid annually or monthly
Optional Services
Fortafy provides technical services beyond Salesforce Administration.
- Data Management
- Implementations & Migrations
- Integrations
- Data Analytics
- Custom Solutions
Meet Your New Team Member
Your certified administrator is an expert with both Salesforce and the Nonprofit Success Pack (NPSP) and while you will have one dedicated admin, they have a team of Fortafy admins and partners with which to collaborate. You’re not getting a single resource — you’re getting a team!
An Extension of Your Team
Fortafy’s administrators take a Product Owner attitude by learning about your organization and focusing on impact. Acting as an extension of your team, they help prioritize your needs, execute tasks, and address user issues/questions.
Local, U.S. based
All of our Virtual Salesforce Administrators are located in the United States. Fortafy leverages skilled Salesforce professionals with nonprofit experience. These people sometimes have full-time jobs and are seeking additional income, while some work full time for a portfolio of clients.
Technical Expertise
While all of our admins are Salesforce Certified, Fortafy also has experience with a variety of technologies including Content Management, Membership Management, Email Marketing, Program Management, Case Management, and Volunteer Management. See our list of technical expertise for more details.

Additional Services
Implementations
For organizations that need to migrate from an existing CRM or are starting from scratch, you need a partner now and in the future. Adopting a new system is an exercise that touches all parts of an organization and requires a long-term partner to help manage through change and evolve the system over time.
Integrations
The amazing benefit of Salesforce is that so many applications connect to it. We have worked with a number of fundraising, event, volunteer, membership and middleware applications to help our customers further maximize their investment in Salesforce. And we always consider data security in our solutions.
Data Management
Keeping your data clean and nurtured is an imperative, otherwise your team will begin to lose trust in the system. It’s also a challenge to keep around resources for very long. Fortafy’s Data Management services provides resources for data entry, data loads, deduplication, file prep, gift entry and acknowledgement emails.
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