“For organizations that are considering implementing Salesforce…[or] have implemented it …I really highlight the importance of, especially for that first year or two years while your staff builds their own expertise and skill, having somebody who has the existing expertise guiding you and guiding the process. Beyond just the initial implementation, through the first couple of years of use, [it] really can prevent a lot of headaches in the long run of your data being a giant mess like ours was.”